{"id":244,"date":"2013-12-27T11:37:48","date_gmt":"2013-12-27T10:37:48","guid":{"rendered":"http:\/\/acana.com.pl\/?page_id=244"},"modified":"2026-04-14T09:15:02","modified_gmt":"2026-04-14T07:15:02","slug":"dzial-obslugi-klienta","status":"publish","type":"page","link":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/","title":{"rendered":"Dzia\u0142 Obs\u0142ugi Klienta"},"content":{"rendered":"<p style=\"text-align: center;\">Je\u015bli jeste\u015b opiekunem czworonoga lub hodowc\u0105 ps\u00f3w czy kot\u00f3w, ca\u0142kiem mo\u017cliwe, \u017ce trafisz w\u0142a\u015bnie do nas!<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #808080;\"><span style=\"color: #000000;\">Dzia\u0142em dowodzi<b> Katarzyna Makuch<\/b>, kt\u00f3ra buduje i dba o d\u0142ugotrwa\u0142e relacje z klientami. Doskonale rozumie, \u017ce idealna obs\u0142uga klienta to g\u0142\u00f3wna droga do rozwoju firmy. Z g\u0142ow\u0105 otwart\u0105 na now\u0105 wiedz\u0119, gotowo\u015bci\u0105 do przej\u0119cia inicjatywy oraz dobr\u0105 organizacj\u0105 czasu, Kasia jest doskona\u0142\u0105 liderk\u0105 swojego dzia\u0142u.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\">Opiek\u0119 nad klientami indywidualnymi (a tak\u017ce nad codziennym \u017cyciem biura) sprawuje <strong>Justyna Ochocka-Janus<\/strong>, opiekunka uroczego beagle&#8217;a, Kapsla. To w\u0142a\u015bnie u Justyny z\u0142o\u017cysz zam\u00f3wienie telefonicznie i uzyskasz wsparcie w zakupach online. Czeka na Ciebie fachowe doradztwo i doskona\u0142a znajomo\u015b\u0107 oferty produktowej.&nbsp;<\/p>\n<p style=\"text-align: justify;\">Prac\u0119 Dzia\u0142u Handlowego wspieraj\u0105 <strong>Stacjonarne Doradczynie Klienta Biznesowego<\/strong>. Dzi\u0119ki nim Partnerzy Biznesowi mog\u0105 liczy\u0107 na dodatkow\u0105 pomoc w realizacji zam\u00f3wie\u0144 i szybkie pozyskanie wiedzy o naszych produktach.&nbsp;<\/p>\n<ul>\n<li style=\"text-align: justify;\"><strong>Ma\u0142gorzata Siemko-\u0141ukaszuk<\/strong> &#8211; stoi na stanowisku, \u017ce idealna obs\u0142uga klienta to szybka obs\u0142uga. Entuzjazm w dzia\u0142aniu odczuwaj\u0105 jej klienci, wsp\u00f3\u0142pracownicy i ukochana bulterierka Ciri.&nbsp;<\/li>\n<li style=\"text-align: justify;\"><strong>Dorota Chodacka<\/strong> &#8211; zawsze radosna i u\u015bmiechni\u0119ta mi\u0142o\u015bniczka g\u00f3rskich w\u0119dr\u00f3wek.<\/li>\n<li style=\"text-align: justify;\"><strong>Sylwia Gil-K\u0142eczek<\/strong> &#8211; analityczny umys\u0142 i troskliwa opiekunka przygarni\u0119tych kot\u00f3w.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Jako dzia\u0142, ch\u0119tnie odpowiadamy na wszystkie pytania zwi\u0105zane z naszymi produktami oraz \u017cywieniem ps\u00f3w i kot\u00f3w. Podpowiemy Ci, jak dawkowa\u0107 jedzenie ACANA i ORIJEN, kt\u00f3ra formu\u0142a jest najlepsza dla Twojego kota oraz jak \u0142atwo mo\u017cesz dba\u0107 o z\u0119by ps\u00f3w swoich klient\u00f3w.&nbsp;<\/p>\n<p style=\"text-align: justify;\">Nieustannie inwestujemy w doskonalenie jako\u015bci ca\u0142ego procesu Twojej obs\u0142ugi. Bez zb\u0119dnego prze\u0142\u0105czana, oczekiwania i korzystania z automatycznej infolinii. Wiemy, jak wa\u017cny jest kontakt z drugim cz\u0142owiekiem. Tak samo, jak z czworono\u017cnym przyjacielem.&nbsp;<\/p>\n<p><strong>Kontakt<\/strong><\/p>\n<ul>\n<li style=\"text-align: left;\">Je\u015bli chcesz zapyta\u0107 o mo\u017cliwo\u015b\u0107 partnerstwa biznesowego, pozna\u0107 warunki handlowe wsp\u00f3\u0142pracy lub potrzebujesz pomocy w z\u0142o\u017ceniu zam\u00f3wienia biznesowego, skontaktuj si\u0119 z Opiekunem Klienta Biznesowego w swoim regionie lub napisz na adres <a href=\"mailto:info@acana.com.pl\">info@acana.com.pl<\/a><\/li>\n<li style=\"text-align: left;\">Je\u015bli potrzebujesz z\u0142o\u017cy\u0107 zam\u00f3wienie <a href=\"https:\/\/sklep.acana.com.pl\/\">w naszym e-sklepie<\/a>, porozmawia\u0107 na temat formu\u0142y najlepszej dla Twojego psa\/kota lub chcesz z\u0142o\u017cy\u0107 reklamacje jako klient indywidualny, odezwij si\u0119 do <strong>Starszej Specjalistki ds. Sprzeda\u017cy, Justyny Ochockiej-Janus<\/strong>: <a href=\"mailto:j.ochocka@acana.com.pl\">j.ochocka@acana.com.pl<\/a>, tel. 784 439 829.<\/li>\n<li style=\"text-align: left;\">Je\u015bli chcesz do\u0142\u0105czy\u0107 do <a href=\"https:\/\/klub.acana.com.pl\/\">Klubu Hodowc\u00f3w Acana Polska<\/a>, skontaktuj si\u0119 z Dorot\u0105 Chodack\u0105, <a href=\"mailto:d.chodacka@acana.com.pl\">d.chodacka@acana.com.pl<\/a>&nbsp;<\/li>\n<\/ul>\n<p><strong>Stacjonarne Doradczynie Klienta Biznesowego<\/strong>:<\/p>\n<ul>\n<li>Ma\u0142gorzata Siemko-\u0141ukaszuk, <a href=\"mailto:m.siemko-lukaszuk@acana.com.pl\">m.siemko-lukaszuk@acana.com.pl&nbsp;<\/a><\/li>\n<li>Sylwia Gil-K\u0142eczek, <a href=\"mailto:s.gil@acana.com.pl\">s.gil@acana.com.pl<\/a><\/li>\n<li>E-commerce: Dorota Chodacka, <a href=\"mailto:d.chodacka@acana.com.pl\">d.chodacka@acana.com.pl<\/a><\/li>\n<\/ul>\n<p><strong>Reklamacje:<\/strong><\/p>\n<ul>\n<li>Reklamacje Klient\u00f3w Indywidualnych: Justyna Ochocka &#8211; Janus, 71 318 84 28 wew.: 100, <a href=\"mailto:j.ochocka@acana.com.pl\"><span style=\"color: #0000ff;\"><strong><span style=\"color: #0000ff;\">j.ochocka@acana.com.pl;<\/span><\/strong><\/span><\/a><\/li>\n<li>Reklamacje Partner\u00f3w Biznesowych: 71 318 84 28 wew.: 103; <strong><a href=\"mailto:j.ochocka@acana.com.pl\"><span style=\"color: #0000ff;\">reklamacje@acana.com.pl<\/span><\/a><\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Je\u015bli jeste\u015b opiekunem czworonoga lub hodowc\u0105 ps\u00f3w czy kot\u00f3w, ca\u0142kiem mo\u017cliwe, \u017ce trafisz w\u0142a\u015bnie do nas! Dzia\u0142em dowodzi Katarzyna Makuch, kt\u00f3ra buduje i dba o d\u0142ugotrwa\u0142e relacje z klientami. Doskonale rozumie, \u017ce idealna obs\u0142uga klienta to g\u0142\u00f3wna droga do rozwoju firmy. Z g\u0142ow\u0105 otwart\u0105 na now\u0105 wiedz\u0119, gotowo\u015bci\u0105 do przej\u0119cia inicjatywy oraz dobr\u0105 organizacj\u0105 czasu, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":101,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"submenu-page.php","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-244","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dzia\u0142 Obs\u0142ugi Klienta - Blog Acana Polska<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dzia\u0142 Obs\u0142ugi Klienta\" \/>\n<meta property=\"og:description\" content=\"Je\u015bli jeste\u015b opiekunem czworonoga lub hodowc\u0105 ps\u00f3w czy kot\u00f3w, ca\u0142kiem mo\u017cliwe, \u017ce trafisz w\u0142a\u015bnie do nas! Dzia\u0142em dowodzi Katarzyna Makuch, kt\u00f3ra buduje i dba o d\u0142ugotrwa\u0142e relacje z klientami. Doskonale rozumie, \u017ce idealna obs\u0142uga klienta to g\u0142\u00f3wna droga do rozwoju firmy. Z g\u0142ow\u0105 otwart\u0105 na now\u0105 wiedz\u0119, gotowo\u015bci\u0105 do przej\u0119cia inicjatywy oraz dobr\u0105 organizacj\u0105 czasu, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog Acana Polska\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/acanapolska\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-14T07:15:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/dzialy\\\/dzial-obslugi-klienta\\\/\",\"url\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/dzialy\\\/dzial-obslugi-klienta\\\/\",\"name\":\"Dzia\u0142 Obs\u0142ugi Klienta - Blog Acana Polska\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/#website\"},\"datePublished\":\"2013-12-27T10:37:48+00:00\",\"dateModified\":\"2026-04-14T07:15:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/dzialy\\\/dzial-obslugi-klienta\\\/#breadcrumb\"},\"inLanguage\":\"pl-PL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/dzialy\\\/dzial-obslugi-klienta\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/dzialy\\\/dzial-obslugi-klienta\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Strona g\u0142\u00f3wna\",\"item\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"O nas\",\"item\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Dzia\u0142y\",\"item\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/o-nas\\\/dzialy\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Dzia\u0142 Obs\u0142ugi Klienta\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/#website\",\"url\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/\",\"name\":\"Blog Acana Polska\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pl-PL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/#organization\",\"name\":\"ACANA POLSKA Sp. z o.o. Sp. K.\",\"url\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pl-PL\",\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/wp-content\\\/uploads\\\/2018\\\/02\\\/logo-Acana-1.png\",\"contentUrl\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/wp-content\\\/uploads\\\/2018\\\/02\\\/logo-Acana-1.png\",\"width\":154,\"height\":74,\"caption\":\"ACANA POLSKA Sp. z o.o. Sp. K.\"},\"image\":{\"@id\":\"https:\\\/\\\/acana.com.pl\\\/karma\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/acanapolska\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Dzia\u0142 Obs\u0142ugi Klienta - Blog Acana Polska","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/","og_locale":"pl_PL","og_type":"article","og_title":"Dzia\u0142 Obs\u0142ugi Klienta","og_description":"Je\u015bli jeste\u015b opiekunem czworonoga lub hodowc\u0105 ps\u00f3w czy kot\u00f3w, ca\u0142kiem mo\u017cliwe, \u017ce trafisz w\u0142a\u015bnie do nas! Dzia\u0142em dowodzi Katarzyna Makuch, kt\u00f3ra buduje i dba o d\u0142ugotrwa\u0142e relacje z klientami. Doskonale rozumie, \u017ce idealna obs\u0142uga klienta to g\u0142\u00f3wna droga do rozwoju firmy. Z g\u0142ow\u0105 otwart\u0105 na now\u0105 wiedz\u0119, gotowo\u015bci\u0105 do przej\u0119cia inicjatywy oraz dobr\u0105 organizacj\u0105 czasu, [&hellip;]","og_url":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/","og_site_name":"Blog Acana Polska","article_publisher":"https:\/\/www.facebook.com\/acanapolska\/","article_modified_time":"2026-04-14T07:15:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Szacowany czas czytania":"3 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/","url":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/","name":"Dzia\u0142 Obs\u0142ugi Klienta - Blog Acana Polska","isPartOf":{"@id":"https:\/\/acana.com.pl\/karma\/#website"},"datePublished":"2013-12-27T10:37:48+00:00","dateModified":"2026-04-14T07:15:02+00:00","breadcrumb":{"@id":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/#breadcrumb"},"inLanguage":"pl-PL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/dzial-obslugi-klienta\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/acana.com.pl\/karma\/"},{"@type":"ListItem","position":2,"name":"O nas","item":"https:\/\/acana.com.pl\/karma\/o-nas\/"},{"@type":"ListItem","position":3,"name":"Dzia\u0142y","item":"https:\/\/acana.com.pl\/karma\/o-nas\/dzialy\/"},{"@type":"ListItem","position":4,"name":"Dzia\u0142 Obs\u0142ugi Klienta"}]},{"@type":"WebSite","@id":"https:\/\/acana.com.pl\/karma\/#website","url":"https:\/\/acana.com.pl\/karma\/","name":"Blog Acana Polska","description":"","publisher":{"@id":"https:\/\/acana.com.pl\/karma\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/acana.com.pl\/karma\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pl-PL"},{"@type":"Organization","@id":"https:\/\/acana.com.pl\/karma\/#organization","name":"ACANA POLSKA Sp. z o.o. Sp. K.","url":"https:\/\/acana.com.pl\/karma\/","logo":{"@type":"ImageObject","inLanguage":"pl-PL","@id":"https:\/\/acana.com.pl\/karma\/#\/schema\/logo\/image\/","url":"https:\/\/acana.com.pl\/karma\/wp-content\/uploads\/2018\/02\/logo-Acana-1.png","contentUrl":"https:\/\/acana.com.pl\/karma\/wp-content\/uploads\/2018\/02\/logo-Acana-1.png","width":154,"height":74,"caption":"ACANA POLSKA Sp. z o.o. Sp. K."},"image":{"@id":"https:\/\/acana.com.pl\/karma\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/acanapolska\/"]}]}},"_links":{"self":[{"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/pages\/244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/comments?post=244"}],"version-history":[{"count":0,"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/pages\/244\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/pages\/101"}],"wp:attachment":[{"href":"https:\/\/acana.com.pl\/karma\/wp-json\/wp\/v2\/media?parent=244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}